Mailchimp Review: Best Free Email Service For Small Business


Email Marketing is the backbone of every digital business. It’s a way to communicate consumers directly through an electronic mail.

With Email Marketing, a business can generate leads. And moreover Email Marketing let you connect & reach to your potential customers.

According to, Exact Target‘s survey there are more than 3.2 billion email accounts today. 95% of online consumers use email and, 91% check their email at least once a day.

For every $1 spent, $44.25 is the average return on email marketing investment.

However, It’s not an inferior service, especially when we are just starting up in digital marketing. 

All the outstanding email marketing services costs you a hell lot of money. It cost hundreds and thousands of bucks depending on your audience.

But, then there is Mailchimp. It let you start up your business without any hesitation. Mailchimp provides best, free, and reliable services. It has some limits, but it doesn’t really matter for starters (having zero budget).

So, let’s get started. I’ll share authentic reviews about Mailchimp.

Mailchimp Review

MailChimp has been around since 2001. They’ve started as a side project funded by various web-development jobs. Now they send more than 600 million emails a day.

More than 9 million people and businesses around the world use MailChimp. MailChimp’s features and integrations allow you to send marketing emails, automated messages, and targeted campaigns. And Their detailed reports help you keep improving over time.

The Pros: Mailchimp’s Review

Free Services (With Limits) 

Mailchimp free plan is best for small business’s owners & for those who are just starting out. It’s free till first 2000 email subscribers. And you can send up to 12000 emails per month using MailChimp’s free account.

The best feature of this plan is that there is no agreement required, i.e., you don’t have to provide your debit card or credit card information, before starting out with Mailchimp. Hence, it’s risk-free.

Contact Segmentation

With MailChimp, you can use list and subscriber information to target and filter subscribers into segments.

Their segmentation options are extensive, so you can choose a single condition or combine up to five conditions with positive and negative relationships to target the right subscribers for each campaign.

mailchimp review

With contact segment, you can target specific subscribers on your list and save them in a segment to reuse later. Since the segments are static, they can’t be edited, updated, or added to as subscribers change their subscription preferences, edit their profile information, or as new subscribers sign up for your list.

Easy Integration

Mailchimp’s Integrations Directory lists more than 800 integrations that help you to connect MailChimp with the applications you use to run your business. You can integrate with major platforms like WordPress, Drupal, Salesforce.


MailChimp also allows you to integrate with your social media accounts – enabling you to share easily your emails with your various social media channels, including Facebook and Twitter.

Track Your Performance

Watching your stats is a—sometimes obsessive—thrill, and reports give you lots of valuable information to help you improve your campaigns going forward.

Mailchimp allows you to track how many people opened your email campaigns and see exactly what they clicked. 

Their interactive graphs show you how many emails were delivered, how many people opened your email, what percentage clicked, and more. You can see your list growth over time, see the location of your list subscribers, then track engagement by country.

You can find out what attracts people with MailChimp’s email click-map overlay. 

MailChimp Review

Email templates- Mobile Friendly

Whether you’re a beginner, a design star, or somewhere in between, MailChimp has templates for you. The have predesigned templates for their customers. Pick one, add your message, tweak the colors, and you’re all set!

mailchimp review

You can even code your own template using their Email Template Reference as a guide. You can start with a basic layout and make it your own using our email designer. Easily drag, drop, replicate, and reorder images and content blocks to design your template in no time.

All the MailChimp’s templates are mobile-optimized, right out of the box. No expertise or custom coding required.

Multi-user capabilities

mailchimp review

If you’ve got a team then, you can create multiple accounts. Set up a MailChimp account as an Admin and grant permission to Managers, Authors, and Viewers, based on the level of access you want them to have. With multi-user accounts, an agency can manage a team with ease.

MailChimp Mobile

Mailchimp has the mobile app for their users. The app is available for both Android & iPhone users. With the mobile application, you can manage your lists, add new subscribers, send campaigns, and view your reports.

You can create a campaign on your desktop or tablet, and send it from your iPhone or Android once your team signs off.

MailChimp Mobile gives you instant access to all your campaign stats, including revenue reports.

Here is the official screenshot of MailChimp’s mobile app.

MailChimp review

MailChimp for Bloggers

Last but not the least. If you are a blogger and new to MailChimp, you might be wondering how email marketing can benefit you. As it turns out, there are great opportunities for increasing audience engagement when bloggers introduce email. The guide includes helpful tips, step-by-step tutorials, and more.

MailChimp’s blog includes guide for-

  • Building your mailing list
  • Setting up an RSS-Driven campaign
  • Customizing with merge tags
  • Getting social
  • Tracking and reporting

I’m done with the pros of MailChimp’s service. Now, coming to the cons of MailChimp’s Cons

The Cons: Mailchimp’s Review

Limited free version

Although It’s free up to 2000 subscribers but still you need to pay for a lot more for some regular features. Even Auto-Responder feature is not available for free version.

Transferring Lists Requires Re-Opt-In Process – Some users have complained that when transferring a list into or out of MailChimp, you need to go through their opt-in process. 

Complicated: MailChimps has plenty of good features which is great. Although they offer several templates for you to use, the multiple features may be overwhelming. But, it can be little tricky if you have little experience with design.

It’s Actually Not cheap: I know Mailchimp gives you free services. But, after the limit you’ve to pay a lot more bucks. It’s expensive as compared to their competitor i.e Aweber. Here is the price list of MailChimp.

mailchimp review

Conclusion– MailChimp is an excellent service if you are starting out or out of the budget. I myself using Mailchimp on shouterbuzz & I’m pretty much satisfied with their performance since, I’m getting a lot for nothing 🙂

The survey conducted by Capterra found that Mailchimp has an edge over it’s another competitor –Constant Contact.

mailchimp review

If you’ve got a budget, then I would prefer going with Aweber. However, if you have hadn’t the budget then, Mailchimp would be my first ‘go to’ choice. 

Join MailChimp & Enjoy!

Deepak Rana

Hello, I'm Deepak Rana. I've been into blogging for a year. In that time, I learned various aspects of SEO. Thus, this blog is solely focussed on SEO. I'll help you to grow your online business.

Click Here to Leave a Comment Below 18 comments
aryan - October 21, 2015

Nice review..but mailchimp is cheap than aweber as you can see the price of aweber $29/mo.
Subscribers and $149/mo.

    Deepak Rana - October 23, 2015

    First of all thanks for the appreciation 🙂

    Aryan, Aweber may be a little expensive but, quality wise it has a lot more potential than Mailchimp.
    Tracking with Aweber is amazing. In addition, the delivery rate of emails was better with Aweber as well which is extremely important.

    And It has phone call service for better user experience, which is priceless.

Gilbert - October 21, 2015

The best thing I like about mailchimp is that it is free for up to 2000 subscribers. This will give you a chance to start email marketing free of charge and allow you to slowly build your lists and charge you later on which is really reasonable.

    Deepak Rana - October 23, 2015

    Gilbert, you got the main point.Thanks for visiting back & giving back your feedback all the time:) Would like to hear more from you.

Mukesh Negi - October 24, 2015

How many subscriber allow in mailmunch in Free plan.

Mukesh Negi - October 25, 2015

Hi Deepak,

But here i am talking about mailmunch which you are using not mailchimp?

    Deepak Rana - October 25, 2015

    Mailmuch is a WordPress plugin used to collect the emails. It supports MailChimp. It let you add subscription forms on the site. It means that you can collect the emails according to your mailchimp plan.

Theodore Nwangene - October 27, 2015

A very in-dept review mate,
Mailchimp is really a very great email marketing service provider but the problem is that they’re not good for affiliate marketing because of their terms of service.

Buts its still good for a beginner who does not have the money to pay for paid services and is just testing the water.

    Deepak Rana - October 27, 2015

    Thanks for the appreciation. You’re right. It’s a go-to service if you are out of our of the budget. Moreover, Mailchimp is a reliable service

    Deepak Rana - November 3, 2015

    Thanks Theodore for leaving such an insightful comment.
    If you’ve got nothing in your pocket then ‘MailChimp’ is go-to option 🙂 Keep visting mate!

    Deepak Rana - November 3, 2015

    Thanks Theodore for leaving such an insightful comment.
    If you’ve got nothing in your pocket then ‘MailChimp’ is go-to option 🙂 Keep visiting mate!

Luc - November 20, 2015

how about GetResponse? do you like this email marketing software?

Chris - January 3, 2016

Hi there !

really an awesome post. i was looking for a email service to get started with and finds mailchimp the best email service provider. i am definitely gonna try this.

Thanks for sharing with us.


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